How It Works
Three tiers of trust.
Photo check (all members)
Every new Cymbie member takes a live selfie that our AI matches against their profile photos. This confirms the person behind the profile is real and present. Takes 30 seconds.
Government ID check (Warm & Ardent)
Members on paid plans can submit a government-issued ID through our secure partner Onfido. The ID is verified in real time. Cymbie never stores your ID — only the verified status.
Background check (Ardent)
Ardent members can opt in to a voluntary background check through our integrated partner. A clean background check earns a prominent trust badge visible on your profile.
Ongoing monitoring
Verified status doesn't mean permanent clearance. Our AI continuously monitors for behavioural red flags that could indicate account takeovers or misrepresentation.
Your data stays private.
Cymbie never stores your government ID. Verification is handled entirely by our partner Onfido, who returns only a pass/fail signal. Your biometric data is processed and immediately deleted. We comply fully with GDPR, CCPA, and all applicable biometric data regulations.